Responsible gaming with ROBIN

At Circus, responsible gaming has always been a priority. To embody this perspective of responsible gaming, Circus has developed ROBIN. 

ROBIN is more than just a tool, it's a gaming companion, a source of advice and a guide to turn to when in doubt. It makes responsible gaming clear and accessible for everyone by suggesting personalized measures based on your activity, helping you maintain control over your gameplay. It can also answer your questions about responsible gaming or support if you need assistance.

Check your player profile

Would you like to know what kind of player you are? You can check your profile at any time with this online self-evaluation questionnaire (in French) offered by the Aide aux joueurs site.

Complete this test at regular intervals to understand your relationship with gaming. Depending on the result, we invite you to use the responsible tools available in your settings.

> Check my profile

Set yourself limits

To avoid a problematic gaming addiction situation, Circus has put in place several tools to help you keep control.

Responsible gaming, our priority

As a gaming site certified by the Belgian Gaming Commission, Circus guarantees a legal and secure gaming environment.

At Circus, above all we want the game to stay a game and to be entertainment. This is why we have made different tools and legal mechanisms available so you can set limits to keep control and play responsibly.

Circus is a member of BAGO (Belgian Association of Gaming Operators) and have signed a convention for ethical and responsible advertising and marketing. With this initiative, Circus commits to communicate responsibly, in a way that protects the player and doesn’t encourage problematic gaming behavior.

Responsible gaming support and help organizations

As well as the various tools put in place by Circus, other organizations offer support or help to prevent problematic gaming behaviors.

If you think you might be addicted to gaming and would like to talk about this problem, you can call SOS JEUX on 0800 35 777. This number is free and available 24/7. To get information about responsible gaming, you can also consult the Gaming Clinic site.

If you would like to block your access to casinos, gaming halls and online gaming websites, you can contact the Belgian Gaming Commission directly or submit a request for voluntary exclusion. If you would like to submit this request on behalf of someone else, please submit the third party exclusion form.

Please consult the Gaming Commission's official leaflet for all information relating to responsible gaming. Don't forget that the Gaming Commission protects all players.

Player help: https://joueurs.aide-en-ligne.be (FR)

https://gokhulp.be/begeleiding (NL)

Useful addresses for help services in Belgium

Are you looking for support or help for yourself or a loved one? Browse the different support organizations in your region.